We want you to be completely happy with your purchase. If for any reason you are not satisfied, we accept items for return or exchange within 10 days of the delivery date. All personalized or custom pieces are final sale. We will only accept items that are unworn and undamaged with the original box. If you would like to make a return or exchange, email us at firstname.lastname@example.org for an authorization. If authorized, we will email you directions on how to return your item. A refund will only be issued if the return is authorized by ALICE PIERRE via email. All issues will be refunded in its original form of payment. Please note that we cannot issue a refund for shipping charges for items returned.
We reserve the right to deny unreasonable repairs, returns, and exchanges.